Frequently Asked Questions

Q1. How to book a room at Rupal Residency?
A. Online Booking
Take advantage of our online booking service and reserve your rooms today at https://rupalresidency.com/rooms-suites/booknow
You can also email us your reservation details at info@rupalresidency.com

B. Phone Booking
Rupal Residency offers you the convenience of booking a room over telephone with the help of our travel advisors. Call or WhatsApp us at +91 9460807000 all days of the week 24/7.

C. Group Bookings
Wish to make a group booking for 3 rooms or more? Please email us at info@rupalresidency.com

For booking related queries (booking confirmation & cancellation, child policy etc.) kindly visit our page https://rupalresidency.com/policy-and-guidelines/

Q2. How do I make a restaurant reservation?
To reserve a table at a restaurant contact us on +91 759737 700.

Q3. How can I pre-book excursions and other specialized experiences?
Please visit https://rupalresidency.com/experiences/ to know more and make bookings to explore Jaisalmer at its best.

Q4. What are other things to do in Jaisalmer?
We have illustrated in detail places one can visit and things to experience while in Jaisalmer. Kindly visit https://rupalresidency.com/experiences/ and https://rupalresidency.com/in-around-jaisalmer/ to know more.

Q5. Does the hotel offer accommodation for the specially abled individuals?
We aim to extend the same hospitality to all our guests. The hotel provides equivalent facilities to guests with special requirements and we take pride in being a specially abled friendly hotel.

Q6. What is the best time to visit the Jaisalmer?
The best time to visit Jaisalmer is between October and March, when the temperature in this culture-rich place is between 05°c to 30°c. During daytime it feels pleasant and comfortable and in the evenings it gets chilly. Nights can be a bit cold, but nothing that a cardigan or shawl can’t take care off. Being a desert city, winter is the best season to visit Jaisalmer as the sun is perfect for all the sightseeing that the place is famous for & city comes alive with all its vibrancy.


Min/Max Temperature


April to June

35-45 degrees

Summer – Hot and dry, harsh sun

July to September

19-32 degrees

Monsoon – Scant to moderate rainfall

October to March

5-20 degrees

Winter – Cold and pleasant

Q7. Which is the closest Airport?
Jaisalmer Airport is 15 KM away from the hotel with a travel time of 20-25 minutes. Flights operate during the season period only.
During off season the nearest airport to Jaisalmer is in Jodhpur, which is located about 275 kilometers away. All major cities of the country are directly connected to Jodhpur airport.

Q8. How far are major city tourist attractions from the hotel?
Almost all city attractions can be covered on foot from the hotel. Distances to major city attractions are as follows. Fort entrance – 900 m, Patwa haveli and local markets – 1000 m, Gadisar lake – 1400 m, Vyas Chatri (cenotaphs) & sunset point – 1000 m.

Q9. Does the hotel have an onsite laundry?
The hotel offers laundry service on chargeable basis. A detailed list of services and amenities offered by the hotel is mentioned under the ‘amenities & services’ footnote under each room category.

Q 10. Are there smoking rooms in your hotel?
Rooms and public areas are non-smoking; there are designated areas where guests can smoke.